Help center
Frequently asked questions
Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact us here
Help center
Frequently asked questions
Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact us here
We ship all domestic orders with UPS to ensure reliable and timely delivery. Domestic orders typically arrive within 2–5 business days.
We offer a flat shipping rate of $9.99 on all U.S. orders under $75.00.
Yes! We offer FREE U.S. shipping on all orders of $75 or more.
At this time, Style Luxe ships within the United States. We're working on expanding to additional countries in the future.
Yes. We accept returns on eligible items within 7 days of delivery. Items must be unworn, unwashed, in their original condition, and have all original tags attached. Please see our Returns Policy for complete details.
To start a return, please contact us within 7 days of delivery by emailing hello@styleluxeactivewear.com or through our Contact page. Please include your order number and the reason for your return. Once your request is reviewed and approved, we'll provide return instructions.
Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong item.
Once your return is received and inspected, you'll receive a refund for the purchase price of the eligible item(s) to your original payment method. Original shipping charges are non-refundable unless the return is due to our error or a defective item.
Once your return is received and inspected, we'll notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.
Yes. Items marked as Final Sale, gift cards, and purchases made at pop-up events, vendor markets, or special events cannot be returned or exchanged. Because many items sold at our pop-up events are offered at special event pricing or are the last available pieces in our inventory, all pop-up event purchases are final sale.
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept Shop Pay; PayPal and Apple Pay.
Yes. Your payment information is encrypted and processed through Shopify's secure payment system. Style Luxe does not store your credit card information, ensuring your personal data remains protected.